My Public plea to HD and Buell for the 1125R

[boxjoint]

Please Willie G
Please, please please
allow these bikes to be sold at other dealerships than Harley. You and Erik could be sitting on a gravy train if you sell to the target audience.

I would hate to see all of the development and time Erik and co has put into this wonderful bike go to wate on a sour dealership expierience. I bought my HD superglide from a HD dealer and had a great expierence but of course-I was buying a Harley.

That all.

Thanks for tuning in.  

[Brad1445]

HD dealers give bad dealer experiences?  I get tailored customer service beyond my expectations and in particular when compared to the UJM dealers I have dealt with.

[boxjoint]

HD dealers give bad dealer experiences?  I get tailored customer service beyond my expectations and in particular when compared to the UJM dealers I have dealt with.

I did get great customer service myself (again, I was buying a Harley)
Go over to Badweatherbikers.com and read the horror stories. A lof of dealers out right dropped the Buell lineup. Plus, the target audienece for this thing probably would not want to set foot in a Harley Dealership. JMHO

[miles]

My local Harley dealer only floors a few Buells, but the times that I have gone in to window shop they have been exceptionally good in the (potential) customer service they have displayed.


miles

[Heath3n]

HD dealers give bad dealer experiences?  

Sadly, if you're looking for a Buell. they do. There are a few good HD/Buell dealerships out there that actually care about the fact that they sell Buells and they have some salesmen that have invested time in the product and know a thing or 2 about them. However in most cases, you're dealing with a saleman that sells Harley and looks at Buell as being a bastard child that it's forced to lived with. They don't care if they sell a Buell, they don't know a damn thing about them, and they could give a shit less about the person that is buying them. Once again though...so I don't get flamed...there are some good Buell dealerships out there, but unfortunately they aren't the majority.

[TheCloser]

I can understand the desire for better dealerships as I have to drive more than 60 miles of high density traffic just to get to my preferred dealer (San Diego Buell) but it is definitely worth it.   They have a great selection of Buells on the floor, all models, knowledgeable people and a great service department.  The dealer even supports a Buell race team!  Each time I have gone in there, I have been treated with courtesy and respect with the level of service competence being outstanding.  I have yet to find a UJM dealer who matches this level of performance in any area.

Just my two cents.

[nanbil]

When the Ulysses first came out I went to my local Harley dealer to check it out.  A very nice looking saleswoman approached me and asked if she could help me.  I asked about the Buell line (there were none in the store) she looked at me sternly and replied arrogantly "We don't carry those pieces of sh*t bikes anymore" and promptly walked away leaving me with my mouth wide open and in shock.  I'm not sure if this is that way most Buell customers are treated at HD dealers, but I was more than suprised by her reaction.

  

[1KPerDay]

HD dealers give bad dealer experiences?

Mine did...

It's the reason I now do my own maintenance and buy parts/supplies via the 'net. I finally got tired of being lied to, spoken down to, paying for incomplete/incorrect/not even performed work, and being flat out ripped off.

[keystonejenks]

If HD was smart about marketing Buell, they would team up with Triumph, Ducati, Aprilia, and/or BMW dealerships. I think if the Euro brands carried Buell, the Buells would sell really well.  

[R Doug]

When I went to test ride a Ully at my closest HD/Buell dealer last winter, they had all their Buells back in the service department not on the showroom floor.  And, you can ask my wife, I had two "why aren't you out here looking at the real bikes in the showroom" from some of the patrons.  

That's not the kind of experience I'm looking for.  I get enough of that shit out on the road.

Either way, that will not keep me from getting a Buell.  But let's face it, the bikes do not belong at HD dealerships (YMMV).  

[AV8OR]

Doug,

If you want any sort of quality dealer you should look up at Cerinis. They are really into them and had quite a few when I last visited. Triple S sucks dogs balls, and they are going under...stay away!!

[R Doug]

That's where I test rode the Ully.    

The staff was very nice, no complaints there.  But it was very odd to walk past the showroom floor and get guided back in the service garage to look at their Buells.  The comments I received were from patrons of the dealership after I got back from my ride on the Ully.  

[AV8OR]

wow...my bad then. They had a ton of bikes on the floor. Things change. Hope all is well!!

[bomber]

Sadly, the poor performing Buell dealers are in the majority -- ya gotta look for a good one -- as the Avacado of death states, the dealers are why so many Buellers do their own work

I'd LOVE to see Buells on the floor with Euro bikes, but, given the dealership contracts in force, I'd not look for that anytime soon.

[highside]

It's weird that people have such poor experiences buying Buell from HD dealers. HD dealers are typically the model of customer service, at least when they are selling HDs.

[1KPerDay]

I don't own a buell (yet). My experiences were with H-D stealership when I had my Harleys.

I had good experiences with another H-D dealer. My local one is full of morons and crooks, however.

[AusTexBueller]

I had a pretty good experience buying my CityX at the Harley dealership here in Austin.  Not once was I pressured into looking at a cruiser.  The sales guy was very enthusiastic and genuinely interested in selling me my Buell.  I think the big problem is getting people to come in and check the bikes out since the bikes are so different from the Harleys.

[jadziadax8]

Nate and I went in to our local HD dealership to check out Buells last summer.  When they saw us heading toward the tiny Buell section, we totally got ignored.

[R Doug]

It appears that as with all dealers, there are good and bad out there.

[Mini4x]

HD dealers give bad dealer experiences?  I get tailored customer service beyond my expectations and in particular when compared to the UJM dealers I have dealt with.

And you bought a Buell..

I went into 3 different dealer trying to look at Buells, XB12's in particular.

All three tried to talk me into a Sportster or a VRod..

They did me a favor because in the and I bought a Speed Triple..