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Wow, Aprilias have 4 year warranties!!!
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Topic: Wow, Aprilias have 4 year warranties!!! (Read 4003 times)
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nanbil
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #20 on:
August 11, 2007, 01:33:26 PM »
Here is an even better explanation of the Magnuson–Moss law:
Magnuson-Moss
Of the handful of laws which most affect the motor vehicle trade, none has benefited the consumer as much as the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act. Conceived by the late Warren Magnuson, the illustrious six-term Washington state senator who authored the Civil Rights Act and federalized public education, this comprehensive definition of what manufacturer’s warranties must and must not do was signed into law on January 4, 1975 by President Gerald Ford.
Magnuson-Moss "puts teeth into" state warranty law by establishing federal minimum standards for warranties. It doesn’t require warranties, only what is in them. For the most part, it puts a limit on the extent of the customer’s responsibility, establishes procedures by which manufacturers must remedy qualified defects, and puts controls on service contracts. In short, Magnuson-Moss lays down the rules all warranties must follow. For example, the law mandates the inclusion of the following statement in every warranty that makes any exclusions from coverage:
"Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you."
The Act benefits consumers of all products, and although it was amended several times in its first few years and has been reinterpreted in recent times, the law’s comprehensiveness and applicability to the real-world needs of the customer make Magnuson-Moss, twenty-five years later, a lasting and still very relevant tribute to fair commerce.
For the motor trade, three outcomes of the Act so profoundly affect the consumer-producer relationship that people on both sides of the counter need to be aware of them. First, Magnuson-Moss
prohibits a manufacturer or his representative from conditioning warranty benefits on adherence to the use of factory authorized service or parts. All that is required is that the consumer make "reasonable and necessary maintenance" efforts, which in practical terms means keeping receipts for purchases of oil and spark plugs.
Second, the law makes illegal the policy of some dealers who refuse to do legitimate warranty work on a customer’s machine merely because it was purchased from another dealer. Third, the law makes warranties (which though voluntary on the part of the manufacturer, once offered must follow federal guidelines) so much a part of the sale of a vehicle that manufacturers now compete heavily on the basis of those warranty provisions, adding another dimension to the purchase of a motor vehicle. These three effects of the law make it definitive, watershed regulation and help illustrate the importance of the Act’s provisions to the consumer.
Please note the bold...
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #20 on:
August 11, 2007, 01:33:26 PM »
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Clive
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #21 on:
August 11, 2007, 09:28:16 PM »
Let me try again: IT'S NOT A FOUR-YEAR WARRANTY. It's a two-year warranty, and Aprilia asks owners if they'd like to register for the scheme that makes them eligible for a two-year extension of that TWO-YEAR WARRANTY. Aprilia US says:
Quote
Exhaustive duration testing throughout development has created a motorcycle that is totally reliable in every single component. That is why Aprilia is happy to offer the Tuono 1000 R Factory for sale under the “ENJOY ME” scheme, which provides a
2+2 year warranty
to preserve the value of your investment.
Registration for the scheme is optional and linked to a maintenance programme that extends the duration of the warranty to four years.
FWIW, an offer from the manufacturer to extend a warranty is not itself a "warranty benefit" under Magnuson-Moss.
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nanbil
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #22 on:
August 12, 2007, 02:21:39 AM »
Quote from: nanbil on July 14, 2007, 01:29:49 PM
I do not think that this is legal in the US. A company cannot make service at a dealership a requirement to keep a vehicle in warranty service. This must be some sort of a service contract or extended warranty being provided by Aprilia.
Quote from: WellHeeled on August 08, 2007, 11:25:24 AM
That's not what they're doing, though. You can take your two-year warranty and have your bike serviced anywhere -- no impact on the two-year standard warranty. But you won't be eligible for the free two-year extension.
Quote from: nanbil on August 10, 2007, 03:25:12 PM
So by definition it is not a warranty; it is a service contract. The only problem I could foresee is if one had to have the bike serviced at another dealer while traveling. The Aprilia dealer network is not all that large. Great idea, let's hope that others follow their lead.
Quote from: WellHeeled on August 11, 2007, 09:28:16 PM
Let me try again: IT'S NOT A FOUR-YEAR WARRANTY. It's a two-year warranty, and Aprilia asks owners if they'd like to register for the scheme that makes them eligible for a two-year extension of that TWO-YEAR WARRANTY.
We are speaking the same language just using different words.
Service Contracts or Extended Warranties (whatever you want to call them) by themselves do not alter a manufacture’s standard warranty. What Aprilia is doing is offering its customers an Extended Warranty/Service Contract that is paid for by requiring that all required service during both the two-year standard warranty and the two-year extended warranty/service contract be done at an authorized Aprilia dealership. This is certainly not a free extended warranty as you suggest (dealers tend to more expensive that private shops) but represents a very good deal anyway. If I were buying an Aprilia I would definitely take them up on the offer.
«
Last Edit: August 12, 2007, 02:24:25 AM by nanbil
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #23 on:
August 12, 2007, 11:13:14 AM »
Quote from: nanbil on August 12, 2007, 02:21:39 AM
We are speaking the same language just using different words.
Good to know.
Quote
This is certainly not a free extended warranty as you suggest (dealers tend to more expensive that private shops) but represents a very good deal anyway. If I were buying an Aprilia I would definitely take them up on the offer.
Sorry if I seemed to suggest it was free. It is "free" only in the sense that the owner isn't asked to pay directly for it; he WILL pay indirectly through the cost of dealer servicing v. independent or self-serve. (I'd say "self-servicing", but that provokes an unsettling mental image.)
I used to do my own routine maintenance, but these days, I work too many hours to want to do that in lieu of other things. I'd take that deal, too, if I pull the trigger on a Tuono R.
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nanbil
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Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #24 on:
August 12, 2007, 01:27:14 PM »
Quote from: WellHeeled on August 12, 2007, 11:13:14 AM
...I'd say "self-servicing", but that provokes an unsettling mental image...
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C'MON SON!!!
Re: Wow, Aprilias have 4 year warranties!!!
«
Reply #25 on:
September 14, 2007, 12:21:21 PM »
Quote from: nanbil on July 14, 2007, 01:29:49 PM
I do not think that this is legal in the US. A company cannot make service at a dealership a requirement to keep a vehicle in warranty service. This must be some sort of a service contract or extended warranty being provided by Aprilia.
I thought of your comment whilie I was at a Mazda dealer. It appears it is legal. This Mazda dealership has a deal with Castrol. If you use Castrol oil ONLY and have your oil changed every 5,000 miles (you cannot change it yourself - a dealer or independent shop can change it, it just NEEDS to be documented) your warranty is extended to 12 years and 400,000 miles. This even covers turbo bearings for cars with turbo engines.
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