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atypical1
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« Reply #60 on: June 05, 2008, 10:50:32 AM » |
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Good news!  james |
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« Reply #60 on: June 05, 2008, 10:50:32 AM » |
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jackinthebox4
Reputation +0/-0
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Motorcycles: 2007 VFR 800 in RWB
Miles Typed: 141
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2007 vfr 800 RWB
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« Reply #61 on: June 05, 2008, 10:57:01 AM » |
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now you'll wait months for the tank to arrive from Bologna.
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atadaskew
Reputation +73/-64
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Motorcycles: Thcooters
GPS: Venice Beach, California.
Miles Typed: 10940
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« Reply #62 on: June 05, 2008, 10:59:00 AM » |
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now you'll wait months for the tank to arrive from Bologna.
Nope, it is going to be repaired locally. |
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Børk! Børk! Børk!
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desert_rider
When in doubt - keep moving!
Reputation +33/-14
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Years Contributed: '07, '08
Years Supported: '11
Motorcycles: 2000 Suzuki Bandit 1200s, 1977 Yamaha XS360
GPS: Yucca Valley, SoCal
Miles Typed: 2307
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« Reply #63 on: June 05, 2008, 11:51:02 AM » |
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Congrats!  Any explanation as to why they changed their minds? |
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atadaskew
Reputation +73/-64
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Motorcycles: Thcooters
GPS: Venice Beach, California.
Miles Typed: 10940
My Photo Gallery
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« Reply #64 on: June 05, 2008, 12:11:24 PM » |
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Congrats! Any explanation as to why they changed their minds? I dunno. Maybe cuz I kept bugging them and sent them the emissions warranty description?.. |
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Børk! Børk! Børk!
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FJRmgm
Junior Member
Reputation +13/-1
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Miles Typed: 1596
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« Reply #65 on: June 05, 2008, 01:23:08 PM » |
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Happy ending! I got a call from Ducati NA and they have changed their mind! They will warranty the tank and have it repaired. I am completely happy with that!
Thank you everyone for your help/advice/good vibes!
well, thats certainly good news. Sometimes a little persistance pays off. |
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Mookie
1/31/07 Never forget
Reputation +63/-302
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Years Contributed: '07, '10
Motorcycles: Slotard and a Duke
GPS: land of the sea chickens
Miles Typed: 7738
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« Reply #66 on: June 05, 2008, 03:46:57 PM » |
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Great news. |
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« Reply #66 on: June 05, 2008, 03:46:57 PM » |
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Flyer
Just put me back up on the bike.
Reputation +35/-12
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Motorcycles: Ducati MTS1200ST. Cycles: Masi Tre Volumetrica "Lampo Bianco", Kona NuNu "The Slug", Colnago C50 "La Spada di Cambiago"
GPS: "O Canada, We Stand On Cars and Freeze"
Miles Typed: 5742
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« Reply #67 on: June 05, 2008, 04:26:10 PM » |
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"Ducati has made their best effort to resolve this issue amicably and we have attempted to explain our position and conclude this matter in a reasonable and professional manner. It is our hope that you understand our position and continue to remain a Ducati enthusiast. Unfortunately, at this time Ducati must consider this issue closed."
 Behold the power of the intardnet. |
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Deus Impedito Esuritori Nullus - No god can stop a hungry man! |
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Mr. Whippy
Reputation +52/-52
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Years Contributed: '08
Motorcycles: 04 MTS 1000DS 00 996S
Miles Typed: 5763
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« Reply #68 on: June 06, 2008, 07:17:54 AM » |
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That's great! Very much what I've seen from DNA in the past. |
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Paul Barnard
Reputation +8/-5
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Motorcycles: FJR1300A and others
GPS: Louisissippi Coast
Miles Typed: 356
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« Reply #69 on: June 06, 2008, 11:59:49 AM » |
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I'm glad they came through for you. It's a shame they didn't have the courage to do the right thing from the start.
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atadaskew
Reputation +73/-64
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Motorcycles: Thcooters
GPS: Venice Beach, California.
Miles Typed: 10940
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« Reply #70 on: June 06, 2008, 01:45:41 PM » |
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I'm glad they came through for you. It's a shame they didn't have the courage to do the right thing from the start.
I have a feeling I got a customer service rep who got upset at me when I showed where the gas tank was covered in the emissions warranty (with page numbers). That demonstrated that I did not "respect her AUTHORITAAAAH!" and so got the flat refusal... Ya know, sometimes ya just get the one person with the stick up their butt who is having a bad day and they decide that you'll have a bad day too. At least that's what I like to think happened.  |
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Børk! Børk! Børk!
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Bodhi
Incurable Cynic
Reputation +10/-0
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Years Contributed: '06, '08
Motorcycles: '05 Ducati ST3
GPS: Raleigh, NC
Miles Typed: 3281
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Don't let your Karma run over your Dogma!
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« Reply #71 on: June 06, 2008, 02:44:48 PM » |
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now you'll wait months for the tank to arrive from Bologna.
Yup. I waited for about ten weeks for my dash. The dealer told me Ducati in Bologna shipped the wrong dash and it had to be returned and re-shipped. They must ship it on the back of a camel too.  |
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SpeedCostsMoney
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Motorcycles: 2008 Kawasaki Concours 14 ABS
Miles Typed: 66
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« Reply #72 on: June 07, 2008, 06:19:37 AM » |
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Sorry to here of your troubles but I thought this pics applies.  I hope everything works out, I love the way those bikes look. I would like to have one some day. |
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Speed costs money, kid! How fast can you afford to go?
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