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Topic: where are the BMW dealers  (Read 1251 times)
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ConPilot1
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« on: October 10, 2011, 03:52:36 PM »
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« on: October 10, 2011, 03:52:36 PM »
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Frankienuckles
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« Reply #1 on: October 10, 2011, 05:11:08 PM »
I just wonder where this one will go...
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« Reply #2 on: October 10, 2011, 06:00:26 PM »
About 2 miles from my house.   Bigok
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« Reply #3 on: October 10, 2011, 06:12:31 PM »
Quote from: CLAY on October 10, 2011, 06:00:26 PM
About 2 miles from my house.


 Thumbsdown I was there on Saturday... They suck. I'll be purchasing one from the Canton dealer at this point. Cheers
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« Reply #4 on: October 10, 2011, 06:15:27 PM »
Quote from: Stripes on October 10, 2011, 06:12:31 PM



 Thumbsdown I was there on Saturday... They suck. I'll be purchasing one from the Canton dealer at this point. Cheers



Really?  How so?  I have always been treated well there.   Shrug
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« Reply #5 on: October 10, 2011, 06:17:44 PM »
Quote from: CLAY on October 10, 2011, 06:15:27 PM



Really?  How so?  I have always been treated well there.   Shrug


I explained here:

http://www.sport-touring.net/forums/index.php/topic,67273.msg1548793.html#msg1548793
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« Reply #6 on: October 10, 2011, 06:21:03 PM »
Quote from: ConPilot1 on October 10, 2011, 03:52:36 PM

when we really need them.




About three miles from my place -- and they've been very helpful on a number occasions, most recently on short notice for Blue.   Thumbsup
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« Reply #6 on: October 10, 2011, 06:21:03 PM »

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CLAY
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« Reply #7 on: October 10, 2011, 06:23:55 PM »
Quote from: Stripes on October 10, 2011, 06:17:44 PM



I explained here:

http://www.sport-touring.net/forums/index.php/topic,67273.msg1548793.html#msg1548793


Interesting.  That hasn't happened to me there before- they are usually ready and willing to send you off on a bike.  Odd.  Shrug
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« Reply #8 on: October 10, 2011, 06:28:05 PM »
Quote from: CLAY on October 10, 2011, 06:23:55 PM



Interesting.  That hasn't happened to me there before- they are usually ready and willing to send you off on a bike.  Odd.  Shrug


Well, Blane wasn't there so that might've had something to do w/ it... If they don't have one in Canton, I'll call him & set up an appointment when I can deal directly w/ him.
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« Reply #9 on: October 10, 2011, 06:29:52 PM »
Quote from: Stripes on October 10, 2011, 06:28:05 PM



Well, Blane wasn't there so that might've had something to do w/ it... If they don't have one in Canton, I'll call him & set up an appointment when I can deal directly w/ him.


I actually sent them an email with a link to the post.  They should know when they screw up.   Thumbsup
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« Reply #10 on: October 10, 2011, 08:04:36 PM »
Quote from: CLAY on October 10, 2011, 06:29:52 PM



I actually sent them an email with a link to the post.  They should know when they screw up.   Thumbsup


Cool! Thanks!
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« Reply #11 on: October 11, 2011, 02:48:50 PM »
OTOH, I do wish that the dealers weren't few and far between in some areas.
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« Reply #12 on: October 12, 2011, 03:46:50 AM »
Quote from: CLAY on October 10, 2011, 06:29:52 PM



I actually sent them an email with a link to the post.  They should know when they screw up.   Thumbsup


So have they responded to your e-mail? If so, what did they say?
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« Reply #13 on: October 12, 2011, 04:15:00 AM »
http://lmgtfy.com/?q=North+East+PA.+BMW+motorcycle+dealers
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« Reply #13 on: October 12, 2011, 04:15:00 AM »

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CLAY
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« Reply #14 on: October 12, 2011, 04:27:38 AM »
Quote from: Stripes on October 12, 2011, 03:46:50 AM



So have they responded to your e-mail? If so, what did they say?


Blane emailed me himself.  He said he'd love to talk to you about your experience, and he was gone at a wedding.  He thought they were a bit short staffed that day, and it surprised him this happened.
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« Reply #15 on: October 12, 2011, 06:08:05 AM »
Quote from: Stripes on October 10, 2011, 06:17:44 PM



I explained here:

http://www.sport-touring.net/forums/index.php/topic,67273.msg1548793.html#msg1548793


I would have gotten the name of the person I spoke with on the phone and let them know my name and that I would be heading that way.

Regards, Paul
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« Reply #16 on: October 12, 2011, 05:23:25 PM »
Quote from: Roadscum on October 12, 2011, 06:08:05 AM



I would have gotten the name of the person I spoke with on the phone and let them know my name and that I would be heading that way.

Regards, Paul


I did...
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« Reply #17 on: October 12, 2011, 05:41:47 PM »
Quote from: Stripes on October 12, 2011, 05:23:25 PM



I did...


What response did you get when you asked to see that person??

regards, Paul
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« Reply #18 on: October 12, 2011, 07:32:49 PM »
Quote from: Roadscum on October 12, 2011, 05:41:47 PM



What response did you get when you asked to see that person??

regards, Paul


I didn't ask to see said person. I thought any salesperson there would've been interested in selling a new bike or at least tried. If a customer walks into our showroom you better believe someone will help them whether they've already spoken to someone or not. If a customer has to ask for help, then whoever is in the shop/showroom that day will be terminated. Cheers
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« Reply #19 on: October 12, 2011, 07:50:43 PM »
Quote from: Stripes on October 12, 2011, 07:32:49 PM



I didn't ask to see said person. I thought any salesperson there would've been interested in selling a new bike or at least tried. If a customer walks into our showroom you better believe someone will help them whether they've already spoken to someone or not. If a customer has to ask for help, then whoever is in the shop/showroom that day will be terminated. Cheers


It can get a lot worse.

When I was shopping for my '98 K1200RS, I visited various dealerships to look at various bikes. I visited one to investigate the possibility of buying an ST1100. I was ignored for the first fifteen or so minutes. I finally approached a salesman. He diffidently looked up info for me, then told me the list price and that they do not stock them. He then told me that he doesn't like motorcycles(!).

Needless to say, that dealership did not get my business, even though it is the closest dealership to where I live.

A friend of mine had even worse treatment from them.
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