Staintune Warranty Impression

[jimmy]

Last season I decided to remove my 6'th Generation Staintune exhaust, and give it a good inspection.

When I did, I found the weld crack some owners have experienced on their original design mid-pipe.

I e-mailed Shari at CBT Imports, and was told she would forward my information to Staintune, in Australia. Oh, great!!

I thought that would be the end of it, but Colin at Staintune had my photos inspected, had a new pipe fabricated (since they are no longer made), and sent it to me in Canada. It cost me $00.00!!! (nothing)!!

I was sent the u-bend pipe, with the rubber mount, so it will mate to my own mufflers.

I am very impressed with Staintune, and their customer service.

[garry]

It's always good to hear about great customer service. Most times the forums just have people bitching...

[R Doug]

That is good to hear.

I have had similar positive experiences with Arai and Garmin with the most incredible positive experiences being with Arai.  

[mxvet57]

It's always nice to hear some one standing behind there product.

[Zen Rider]

I'm not surprised ...

Staintune is the best  

Shari is great to work with, as well.

[Playinthestreet]

It's always nice to hear some one standing behind there product.

Unless it's a manure spreader.....

[JeffM]

I've had good experience with Shoei USA. Had the pins that hold the chin up on my Syncrotec helmet break off, and they had me send it in and put a new chin bar on it at no cost. I had a few years on the helmet, but it was within warranty so no questions asked.

[Justin]

Thanks for sharing the positive review - it's great speaking up for businesses that do good

[Baz]

That is great customer support for sure!

Kudo's to them!

[bomber]

well done staintune! it's this kinda service that keeps people buying fairly priced goods  -- service like this does cost something, but it is worth it!